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All glossary terms
Plan design

Formulary

The list of prescription drugs a plan covers, organized by tier. Tier 1 = generics (lowest cost), Tier 2 = preferred brand, Tier 3 = non-preferred brand, Tier 4 = specialty. The formulary changes annually and impacts member out-of-pocket more than any other plan-design lever.

Velora speaks the broker domain natively.

SIC, enrolled lives, renewal month, current carrier — every term in this glossary corresponds to a field Velora's outbound engine actually uses for targeting, segmentation, and cadence selection.