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All glossary terms
Lifecycle

Open enrollment

Also called: OE

The annual window when employees can enroll in, change, or drop their group benefits coverage. Usually 2–4 weeks. Outside OE, changes require a qualifying life event (marriage, birth, loss of other coverage).

Velora speaks the broker domain natively.

SIC, enrolled lives, renewal month, current carrier — every term in this glossary corresponds to a field Velora's outbound engine actually uses for targeting, segmentation, and cadence selection.